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OUR CUSTOMER CARE TEAM

Don't hesitate to get in touch! We're here to assist you 24 hours a day, seven days a week. Not sure what we can help you with? Our areas of expertise include:

  • Size and fit advice
  • Product information
  • Placing an order
  • Tracking the progress of your order
  • Delivery questions
  • Exchange and return queries

Please email us at info@modestcatwalk.com

Call and Whatsapp us on +90 552 392 88 40

MEDIA QUERIES

For all global press and media queries please contact at info@modestcatwalk.com

MODEST CATWALK HEAD OFFICE

Kemankes Karamustafa Pasa Mah. Karaali Kaptan Sok. Halic Han No:1/1

Karakoy, Beyoglu

Istanbul / TURKEY

By placing your order you are agreeing to the terms and conditions set out below.

Please read through the following carefully before placing your order.

We would also like to mention that any personal information provided by you is confidential and will not be passed on to any other companies or organizations not affiliated with our online business.

Welcome to the Modest Catwalk website (hereafter referred to as the "Site"). Modest Catwalk provides its services to you subject to the following conditions. Before you use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Service (TOS) as well as the linked Privacy Policy. We strongly recommend that, as you read this TOS, you also access and read the linked information, since it is incorporated into and hereby made part of this TOS.

This TOS is effective upon acceptance.

Use of any functionality of the Site constitutes acceptance of this TOS. If this TOS conflicts with any other documents, the TOS will control for the purposes of usage of the Site.

If you do not agree to be bound by this TOS and the Privacy Policy, you may not purchase goods from the Site.

01. Descriptions of Services

In the Site, Modest Catwalk provides users with access to sales of modest fashion clothing/items online (the "Service").

02. License and Site Access

Modest Catwalk grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (at Modest Catwalk ’s sole discretion) an unreasonable or disproportionately large load on Modest Catwalk’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Modest Catwalk to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by Modest Catwalk .

03. Intellectual Property, Software and Content

The copyright and other ownership rights (known as "Intellectual Property Rights") in this Website and its contents (including design, text, logos, trade names, graphics, software and any other material) are owned by Modest Catwalk . You must not yourself or allow anyone else to publish, copy, distribute or modify any of the content of this Website. Anyone may view this Website and print pages from it for personal use only, browsing our products and placing an Order with us. Any other use is strictly prohibited without our prior written consent. You must not make any copy of any material from the Website for any business related use whatsoever. Linking to our Website on other websites is at our discretion and we may require that you stop providing links to our Website at any time.

04. Disclaimer

As to ownership of trademarks, images of personalities, third party copyright, third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Modest Catwalk and you should not rely on the existence of such a connection or affiliation. Any trademarks / names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected Modest Catwalk.

COOKIE POLICY

We use cookies to reassure you get the best experience in Modest Catwalk, and you may not use it further if you do not agree

PRIVACY POLICY

Protecting your privacy and your personal information is very important to us. We do not collect Personal Information about you, except when you provide it to us. When you submit your Personal Information on Modest Catwalk, you will be asked to consent to the processing and transfers of your Personal Information as set forth in this Privacy Policy. If you would prefer that we don’t collect any Personal Information from you, please do not provide us with any such information. As Modest Catwalk, we will never disclose this information to any third party.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays, customs issues or force majeure for which we will not be responsible.

01. Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

02. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel your order in writing within 7 days of submitting your order, and you have already paid for the goods, you will receive a full refund. All prices are inclusive of required taxes. Shipping costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

03. Payment

We must receive payments in full before items are dispatched. Payments will be completed via Credit/Debit Card, Bank Transfer. Modest Catwalk holds the right to include or exclude payment methods.

04. Discount Codes Account Discount Codes

Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

05. Condition of Items

It is accepted that garments offered are brand new clothing items, accessories, bags, or shoes. So remember to celebrate the charm etched on every beautiful piece. If there is any damage throughout the shipping process, or while product is being dispatched; you have right to contact to Customer Service for a return request.

06. Cancellation or Amendment of Orders

You hold the right to cancel or amend your order until your order is out for delivery. Orders that already are in delivery will be returned/refunded after you contact our Customer Service. Full process regarding Cancellation, Returns, and Amendments can be found in Return Policy.

ADDITIONAL INFORMATION 01. Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Modest Catwalk and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Modest Catwalk’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

02. Indemnity

You agree to indemnify, defend and hold harmless Modest Catwalk , its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

03. Variation

Modest Catwalk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

04. Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

05. Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

06. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

07. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Turkey and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Turkish courts.

08. Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Modest Catwalk. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Modest Catwalk. Coupon Codes

  • Coupon Codes are only redeemable for online orders placed at Modest Catwalk
  • Coupon Codes and are exclusively for online use only.
  • Coupon Codes can only be used once.
  • Coupon Codes cannot be exchanged or refunded for a monetary value. Once redeemed, cannot be applied to a new order.
  • If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund. For example, a $10 discount (with a minimum threshold spend of $60 – excluding the delivery charge) will be removed if the returned product(s) brings the total order value below $60.
  • If you did not enter your coupon code at the checkout, we cannot apply it to that order or amend your payment once the order has been placed.
  • Quoted sale prices are applicable to selected lines only. Modest Catwalk reserves the right to withdraw sale prices at any time. Prices are only valid at the time of sale, if an item returns to full price at the end of an offer, the sale price is no longer valid and the item is back to full price.
RETURN POLICY

We want you to be 100% delighted with your purchase. You can let us know you want to return an item up to 14 days (For bridal/couture dresses and designer’s picks this period is limited to 24 hours) from the day your order is delivered.

If you are not satisfied with your products and want to request a return or refund, please contact info@modestcatwalk.com Our team will reach out to you to investigate the situation to determine if your request is eligible to return/refund.

Please note, all returned items must be unworn and have tags attached. If the tags and care labels are ripped off or damaged, item will no longer be subject to a refund/return. Until we receive your return to our warehouse, the items and their condition are your responsibility.

Your return will ordinarily be completed within 14 working days of your goods being collected (excluding weekends and bank holidays) though this may rise slightly during busier times. Customs and shipping costs that may arise in product returns belong to the buyer.

RETURN PROCESSING

After submitting your return request to info@modestcatwalk.com within 14 days of receiving the order, we will send you the return request form.

You can complete the return process by filling out this form, sending an e-mail to us, and shipping the product back to our warehouse.

Once we have received your returned goods to our warehouse we will send you an e-mail once your refund has been processed.

Your refund will be credited back via the original method of payment. If you do not inform us that you want to return the item within 14 days of delivery, or if your return does not reach us within 14 days of informing us that you want to return it, your purchase will not be eligible to return or refund. While we try and process refunds within days of items arriving back to our warehouse, please allow up to 14 days for your refund to appear on your bank statement.

FAULTY OR INCORRECT ITEMS

If there is any problem with your order please contact our customer service team at: info@modestcatwalk.com

Please include your order number with any item you return. It's also useful to include the date of purchase, your original receipt (if you have it) and a brief description of the damage or defect.

Once we receive your item and explanation, we will resolve the situation quickly and process full refund/return if necessary.

EXCHANGING ITEMS

If you would like to exchange an item, you can do so by bearing the shipping costs that will arise from the whole operation. Once we receive the item you send back to us, we will clear your replacing order and you are going to have to pay the difference between the two products.

NON-RETURNABLE ITEMS

In the interests of hygiene, make-up and toiletries, swimwear, intimate apparel and pierced earrings cannot be returned.

For all kinds of support, you can reach us on our Whatsapp line +90 552 392 88 40 or at info@modestcatwalk.com

OUR CUSTOMER CARE TEAM

Don't hesitate to get in touch! We're here to assist you 24 hours a day, seven days a week. Not sure what we can help you with? Our areas of expertise include:

  • Size and fit advice
  • Product information
  • Placing an order
  • Tracking the progress of your order
  • Delivery questions
  • Exchange and return queries

Please email us at customercare@modestcatwalk.com

Call and Whatsapp us on +90 542 644 80 96

MEDIA QUERIES

For all global press and media queries please contact at info@modestcatwalk.com

MODEST CATWALK HEAD OFFICE

Kemankes Karamustafa Pasa Mah. Karaali Kaptan Sok. Halic Han No:1/1

Karakoy, Beyoglu

Istanbul / TURKEY